In April 2022, Kerui Refractory received an inquiry from a company in Vietnam. The customer urgently needed a batch of high alumina bricks for the repair of hot blast furnaces. Because the customer had a short construction period and required fast delivery, our business manager provided the customer with a project material plan within three days after fully understanding the customer's needs, which facilitated this cooperation.
Why choose Kerui Refractory?
At that time, the world was still in the emergency prevention and control stage of the COVID-19. Under the epidemic prevention and control policy, Kerui factory eliminated many difficulties. In order to ensure the smooth implementation of the production plan, our factory department formulated a production schedule overnight and worked 24 hours a day. Production is interrupted and dedicated quality inspectors are arranged to control the entire production process to ensure product quality. The first batch of customized high-alumina bricks has been successfully shipped to the customer's site, making it possible for special-shaped bricks to be produced within 7 days of receiving the order.
Advantages of Kerui Refractory Materials
As the world's leading refractory manufacturer, Kerui is well-known at home and abroad. Kerui has its own professional R&D personnel, production workshops, sales team, and after-sales service team, which not only provides customers with high-quality products, It will also provide customers with professional construction plans and technical support, so many customers choose Kerui as a professional supplier.
This time, the Vietnamese customer expressed great satisfaction with Kerui. Not only was he satisfied with Kerui's products, but he also spoke highly of Kerui's professional services. Kerui Refractory also thanked the customer for their choice. We will continue to improve product quality, deeply optimize the service system, establish good cooperation with customers, and achieve win-win results. We also look forward to more customers coming to visit and provide guidance.
